Stories for conflict at work
4 Buddhist wisdom stories for conflict at work from Buddhist teachers, each linked to the original talk.
- Coffee for “the Dog”Story · Ajahn Brahm
In brief: A prisoner who hates the cruel officer he must serve coffee — the man who deliberately made another inmate miss his wife's rare visit — accepts Ajahn Brahm's challenge to serve…
Read full story
The first time, over 20 years ago, when I told this story it was when I was teaching in prison, in Karnet Prison Farm, just down the road from my monastery. We still go there most Fridays. When I was teaching that at Karnet Prison Farm one of the prisoners complained and he said, "That is just new age rubbish. It doesn't work in the real world, especially in a prison. Prisons are tough places. If you've got a difficult person you've got to stand up for yourself. That's the only language they understand." Of course, I wasn't having any of that. I said, "I don't believe you." He said, "You don't live in prison." I said, "Monastery we have cells, we have wall around." Actually, they don't have a wall around Karnet but we have a wall around our monastery. Sometimes people, in the early years, they'd actually drive all the way to Karnet Prison Farm and ask where are the monks. [laughter] It was very embarrassing. Luckily, there weren't any monks in it. But anyway, I challenged this guy, I said, "Okay, in this prison, who is the most difficult person you have to deal with?" The prisoner I challenged was with a number of other prisoners. He said, "The chief officer. The chief officer, my job is to serve him tea and coffee every day. That's my job in prison. I hate that guy. He's always really nasty." He told me a story which happened a week before. One of the prisoners in Karnet, he hardly ever had a visit from his family because it's such a hard place to get to. There's no public transport and if you're poor and haven't got a car you have to find a friend who can actually take you all that way. It's a difficult place to get to. He said this man's wife had managed to get a lift to come and see him, but before you can go and see your relations in prison you have to check in, say your name, go through all the security stuff. The chief officer had seen this woman checking in and knew that she had come to see this prisoner and decided to be cruel to the prisoner. On the PA system he said so-and-so, I've got a job for you on the other side of Karnet Prison Farm and sent him to a place where the PA system didn't reach. It's a huge prison farm. He did it on purpose because as soon as his wife had checked in the PA system announced prisoner so-and-so, your wife is here, please go to the visitor's area, but he couldn't hear it from where he'd been sent. The message was repeated two or three times. There was a search to try and find him. They did find him. By the time they found him and he came back visiting hours are over. Better luck next time. He said, "The chief officer did this on purpose with no reason other than spite and trying to give the prisoners a harder time than they deserved. That's why, in that time in prison, he was called a dog." I said, "You hate him?" He said, "Yes. Really big time. He's so difficult. He never respects us, never says anything to us. He always puts us down and treats us like dirt." I said, "Great. This is a challenge. You meet him every day serving tea and coffee. Be kind to him. Don't embrace him with your arms, you'll get in trouble that way, but at least you can embrace him with your heart." I said, "How you can do that is every time you serve a cup of tea or coffee try and put some love and care into that tea or coffee. Try and make it the most beautiful, delicious cup of coffee you possibly can make. Find out what he likes and be kind. Get lots of love and compassion whenever you serve him tea and coffee." So all credit to this prisoner, he tried it, for a week. When I came back after one week, "How is it going?" He said, "It's a complete waste of time. I'm really trying hard to be kind to this guy but every time, even if I put lots of effort into making a nice cup of tea and coffee, he completely ignores me as if I don't exist, as if I'm lower than a cockroach. He even says to the cockroach get out of here, but not me." So I told him, "Carry on." It was about, I'm not sure how long, maybe a couple of months, I had to encourage him and force him to do this, before we got what I call the big breakthrough. One day I actually came to visit and he couldn't wait to tell me this. He said, he'd made this prison officer a beautiful cup of coffee with cream or whatever he found, just the type he thought the prison officer liked, and managed to find him some biscuits which he noticed the prison officer liked, and he said, "Here you are sir, have this coffee, and I've found some special biscuits which I know you like," and the prison officer said, "Er." He grunted. That was our breakthrough. [laughter] It was the first time he acknowledged that this prisoner actually lived and existed and breathed. That grunt, I said, "Wow, this is exciting!" That is the crack in the dam wall. I was right. It was only about two or three weeks later the prisoner managed to find a special cup of tea, a sandwich or whatever, handed it to this prison officer, the chief officer, who was a dog, and the chief officer turned around and said, "Thank you." All the other prisoners were telling me this and they were all looking at me and they said, "You don't realize just how the prison grapevine works. That has gone to every prison in the state." That this chief officer could say thank you to a prisoner was unbelievable. I won the challenge. I knew I'd win eventually. Even such a dog you can change into a cuddly little puppy with lots and lots and lots of kindness.
- I put my hand on his knee — we could always solve our differencesStory · Ajahn Brahm
In brief: As a young monk, Ajahn Brahm meets former Thai PM Dr Sanya Dharmasakti (later the King's chief adviser). The PM says he never met a problem with political enemies he couldn't…
Read full story
we had a former Prime Minister of Thailand who came to visit at Incheon I had to speak with him for sure well those of you ties us that dr. Sonya Thomas Hauk he later became the King's chief adviser he was a prime minister for about one year in Thailand and he told me that he'd been in a support position he said there was never ever a problem I couldn't solve with my enemies with other politicians never was there a problem I couldn't solve and I just went to see them just the two of us he said I put my hand on his knee which in Thailand didn't mean you were gay it meant you were friends I put my hand on his knee as an act of friendship and because I'm a friendship the first part of our conversation we could always solve our differences and he meant that he was sincere and when a person is such an important and position weather is offered so much conflict is a prime minister a leader of a nation involved in other politicking and vested interest when he could say things like that I thought well why can I say things like that when I'm not a prime minister
- The anger-eating demonStory · Ajahn Brahm
In brief: A monster sits on the emperor's throne and grows bigger with every angry word from the guards; the returning emperor welcomes it, the court follows with kindness, and the demon…
Read full story
It's a great story of the demon who came into the emperor's palace. Demon coming into an emperor's palace, and emperor was away. Because he was away there was a monster, a big, ugly terrifying demon came and strolled right into the palace! He was so frightening, so terrifying! Everybody froze in horror at this ugly, disgusting, slimy demon, allowing the demon to go right through, into the heart of the palace and sit on the emperor's throne. As soon as he sat on the emperor's throne, that was just too much for the guards and the ministers. They came to their senses. They said, "Get out of here! Who do you think you are? This is our emperor's seat, not yours!! Get out, or else!" At those harsh words, the demon grew an inch bigger, more ugly, more smelly and the language got far worse.. That made the soldiers and ministers even more upset. They got out their swords. They got out clubs. They clenched their fists. But at every unkind word, every angry deed, even every unkind thought, the monster just grew an inch bigger, more ugly, more terrifying, more smelly, and the language from the monster got worse and worse and worse. This had been going on for quite some time before the emperor came back. At this time that demon was so huge he took up half the throne room. He was massive, and talk about ugly and frightening. I've never seen "Alien," the movie, but people said the alien is pretty terrifying. Imagine the alien, multiplied by a thousand! This was so terrifying, not even DreamWorks could manufacture such a terrifying, horrible spectacle as this ugly demon. According to the story, the smell, the stench coming off this demon's body would make maggots throw up. [laughter] It takes a lot to make a maggot sick. [laughter] And the language coming from this demon was worse! Was worse than you'd hear in Northbridge after both the Eagles and the Dockers lose. [laughter] So this was a problem, a real difficult being coming into the palace. But when the emperor came back...the reason he was emperor was he'd been to Nollamara, heard the talks and was wise. [laughter] I always change these stories every time. Embellish them this way and that way, so you can always hear a new angle. The emperor had also read "Opening the Door of Your Heart," which is available at the book shop for $25 [laughter] Ajahn: I've also learned marketing. I was at an entrepreneurship business conference this afternoon. But anyway, the emperor said, "Welcome. Oh monster, thank you so much for coming to visit me. Why have you waited such a long time to come and pay me a call?' At those few kind words, the monster grew an inch smaller, less ugly, less smelly, less offensive. All the people in the palace realized their mistake. Instead of saying, "Get out of here, you don't belong! What are you doing here? You don't belong in here!" they started to say, "Welcome." One of them said, "Actually, do you want something to drink? We've got some orange juice, freshly squozen." Squeezed...squozen? I don't know, who cares? [laughter] Ajahn: "Would you like something to eat? We've got some nice curry puffs." Are they available this evening? I don't know, I didn't see what's out there. "They got some curry puffs. We've got some sandwiches." Someone said, "Would you like a pizza? I can ring up. Monster size of course for someone like you." [laughter] Ajahn: Someone gave the monster a foot massage. Have you ever had a foot massage? Imagine a monster, with such big feet. It took about 10 of them to give each foot a massage. Someone else, "Do you want a cup of tea? We have English tea. We have peppermint. It's good for your health. Or a cup of coffee? Latte, cappuccino, or Brazilian?" I don't really know what I'm talking about with coffee. [laughter] I just drink whatever I'm given. Ajahn: So anyway, at every kind word or kind deed or kind thought the demon grew an inch smaller, less ugly, less offensive, less smelly. It wasn't such a long time even before the monster's pizza arrived he was back down to the size when he first began, when he first came in. They kept laying on the kindness until that demon got so tiny one more act of kindness and that demon vanished completely away.
- The mosquitoes were my teachersStory · Ajahn Brahm
In brief: As a young monk in Thailand, Ajahn Brahm could not include mosquitoes in his loving-kindness chant; when he finally let one bite him out of kindness, it took advantage and bit…
Read full story
Being in Northeast Thailand, we'd always call the mosquitoes "Ajahn mosquito"... [laughter] ...because I learned so much from those damn mosquitoes. [laughs] That's what I thought at the time, those mosquitoes. Because even when we just do loving kindness. For those of you who are Buddhists, you know that we spread love and kindness to all people, all beings, all genders, no matter what you are or who you are. May all beings be happy and well. However, as a young man being a monk in Thailand, I just could not do that. It's impossible. I did the best I can. I used to chant, "May all beings be happy and well, except mosquitoes." [laughter] Ajahn: "May all beings be free from suffering, but not those mosquitoes. They don't deserve, what they've done to me." [laughs] I'm sure that if ever you spread loving kindness, you've also got exceptions. [laughs] But it didn't work well when I had exceptions, so I learned how to learn from those mosquitoes to be kind to them. Sometimes, I was so kind to those mosquitoes I let them bite me. They would land on my hand. I said, "Come on, mosquito, you can bite me. The door of my heart is open to you. It's only a little bit of blood. I know that you need this to have your dinner. And I like my dinner as well, especially as a monk. I know this is your dinner, so have something to eat. Do you know what those mosquitoes did? Sometimes difficult people and difficult beings are like this. They take advantage of you. They put their nose into the skin, and it's irritating. So you just endure that. It's only a few seconds. But these mosquitoes, that was just an exploratory drill. They took their nose out, walked a few steps, and tried somewhere else. [laughter] Ajahn: They were fussy. You have three or four bites just from one mosquito! They were taking advantage of my kindness. [chuckles] That's just the nature of mosquitoes. It doesn't matter. I have plenty of blood, and I learned a lot from that.