Cassius Clay's autograph

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• A thank-you letter to the Health Minister

  In brief: A monk enjoys his stay in Fremantle Hospital because the nurses are so kind; at Ajahn Brahm's suggestion he writes to thank the Minister…

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  there's some time ago, one of our monks spent time in hospital. I think it was in Fremantle hospital. And I asked him when he came out, it was only a small thing. How did you enjoy it? What was it like in there? He said, wonderful time, people were so kind. And they were just so nice to me, all the nurses. I said, well, you should actually write to somebody to thank them. And he wrote to the Minister of Health. Said thank you for your hospital. You know what happened, then it was McGowan. Was it McGowan? Minister of Health anyway, Minister of Health sometime. He got this personal letter back, not dictated to a secretary not printed out. But handwritten. Oh thank you so much. I got your letter that made my day. Thank you for enjoying this this wonderful health service; and signed, the minister or something.

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• The thank-you letter to the plumbing shop

  In brief: Building Bodhinyana's first toilet block, Ajahn Brahm can't afford a plumber, so a salesman called Fred at Galvins in Osborne Park shows…

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  one of the stories in open the door of your heart when we just started out building Bodin Monastery the first year you know I you know all know the story of the brick wall but I didn't didn't just lay bricks I did the plumbing on our toilet block the very first building I did all the we couldn't afford a plumber they cost a fortune plumbers so I had to learn how to do the plumbing so how can you learn Plumbing I went to the shop it was Galvin don't mind giving an advertisement for Galvin cuz they were really a good shop and they uh have put the plans on the table and basically I said help and of course you know it's a reasonable size building and there's you know quite a uh a few pipes and fitting so it's actually worth the the um the salesperson's time you know looking at it and so you need one of these you need one of those and getting all the parts and just showing how to glue it together it's quite simple but you know just all you need is 5 minutes to show you pull the glue around this way just twist it around so the glue spreads hold it together for you know 10 to 15 seconds then you can leave it and know use a sort of a spirit level to make sure you get just the right drop one in 40 which is about you know a third of a bubble on a spirit level they gave me all these beautiful tips so took all the stuff back to Monastery and took a few days you know didn't have uh to do it fast and took my time and got it all done of course if it's Plumbing like sewage you have to get it checked by the health inspector so the health inspector came checked it all out and it worked I was really sort of say flush with success as somebody said for sewage pipes and I was so happy and at that same day the bill came and know I don't know couple thousand in those days you know quite a lot of money so I got the check from the treasurer and now I sent it off to the plumbing department cuz I knew I was the one who ordered it all so I could check the the the bill make sure it was correct send it off and instead of just sending off the check I wrote a little letter only took me 10 minutes saying like thank you the guy salesperson was called Fred thank you to Fred behind the counter you know at Osburn Park galvin's cuz he really helped me sort of with this plumbing job you know without his help we've had to get a plum with cost of Fortune and with just a charity just starting off we really needed this so thanks so much and today it was passed of you're so happy thank you so much and here's a check and because first year doing this sort of stuff I thought it would just go to the shop I never realized that Galvin is a huge company so the letter went to the the um the accounts department and so some little Clark in the accounts Department I got this uh later on the story they opened this and I thought oh my God a letter what have we done wrong this time cuz apparently the only time you write letters to companies is to complain about bad service 4y pipes so of know too much money or whatever it is hardly anybody writes a letter to say thank you and so the account the little Clark in the accounts Department took it straight to the the head of the accounts and they were just so surprised at getting a letter like this they took it to the managing director and the managing director read that letter and he picked up the telephone and called Osburn Park office can I speak to Fred and so Fred got this call from the managing director and the managing director apparently said well well done Fred that's the sort of that's the sort of attitude I want in this company you know of of customer relationship I don't know what you've done but you really did a really good job Fred and thank you sir and by the way Fred you know what salary are you on oh well it can always be improved sir or something like that and as it happened there was one other part you know for the think the water supply not the waste water which was actually too small got the wrong part and I went into that shop about an hour or two after Fred had got this call from the managing director and there were two big plumbers in front of me in in the queue those big big guys you know what plumbers are like you know with sort of shoulders as wide as septic tags and as soon as Fred saw me said Bram come over here and so these two plumbers I mean they were a bit upset they were waiting in queue but I got the first service and I just wonder what's going on and Fred's um the person who assisted him the other salesperson said you know your wife's here he called me his wife he said what do you mean he said because somebody just praised Fred and he got a call about an hour ago from the managing director and of course he was uh really chuffed about getting a praise and getting a rise in salary because of my letter and so I got the first service there's a big sign on there say customers not allowed around the back with all the fitting side said come around the back bro lo I can't said come around the back what do you want my had ised he said no that's too small said this part over here is what you want it's about two or three times the size said oh this is the one I want I said what's the difference and he smiled at me brah for you no difference CU I save the Buddhist Society about $10 or $15 on this and I never had to wait in queue got first class service and why just for a stupid little letter of thanks

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• A free cup of coffee found Bodhinyana

  In brief: Looking for monastery land and finding nothing suitable, Ajahn Jagaro wants coffee. They stop again at the Byford real-estate agent…

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  Just Bodhinyana Monastery. Just going there was actually this is I'm a bit of a hypocrite here, cuz this was just on on a cup of coffee, because we're looking at places to buy land. Where's Dennis? Is he gone? Where's Ben? Oh, he was he was there at the time. Looking for some land to buy get a monastery, and we couldn't find anything. Everything was just too expensive, or impossible, or were not appropriate. And then on the way back, looking down south, he's over there. Hi, Dennis. Yeah, he knows this story. Coming back, we just uh my fellow monk at the time, Ajahn Jagaro, he said, "I feel like a cup of coffee." Anyone in business, please remember this. Because previously, the real estate agent in Byford, he stopped there, and he gave him a free cup of coffee. So, we decided just to to stop for a free cup of coffee. Cuz the guy, Charles, I remember his name, Charles Orlando. And he gave us a free cup of coffee. Again, second time. We were you know, we were just basically not looking anymore, fed up for the day. And there was a guy in the back said, "Oh, I remember I remember in the back of Serpentine somewhere, there's a big property, but the owner couldn't sell it. No one wanted it." And of course, that is now Bodhinyana Monastery.

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• Kissing it better

  In brief: Growing up poor in Acton, west London, young Ajahn Brahm plays street football with migrant friends and keeps grazing his knees. He runs…

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  falling over and scrapping the skin off my knee which really hurt, it stung, and my mother would just crouch down and kiss it better Just her kindness would take the pain away. Every time that happened

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